Lesson 2: Contextual Inquiry and Conceptual Models
Contextual Inquiry
Now we'll turn back to the Holtzblatt text to learn more about methods of contextual inquiry.
Read Chapter 3 (Principles of Contextual Inquiry) from Holtzblatt.
Conceptual Models
Next lets continue our course from Udacity and learn about conceptual models.
Complete lesson 2 from Norman's Udacity course.